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Power Bee Engine, LLC
Terms & Conditions
Terms & Conditions
Welcome to the RC820 "Power Bee Engine" website. The following terms and conditions (together with any documents referred to in them) apply to your use of but not limited to RC820 functionality and services offered on or through these sites (collectively, the “Site”), whether as a guest or a registered user. By accessing this Site, you represent to RC820 that you are at least 18 years old (or the age of majority in the jurisdiction in which you reside) and that you have the right, authority, and capacity to agree to and age to be bound by these Terms and Conditions.
Please read the Terms and Conditions carefully before you start to use the Site. THESE TERMS CONTAIN WARRANTY DISCLAIMERS, LIMITATIONS OF LIABILITY AND ARBITRATION PROVISIONS, INCLUDING YOUR AGREEMENT TO RESOLVE DISPUTES ARISING FROM YOUR USE OF THE SITE THROUGH BINDING ARBITRATION ON AN INDIVIDUAL BASIS.PLEASE REVIEW THE ARBITRATION SECTION BELOW SINCE YOU ARE GIVING UP CERTAIN RIGHTS, SUCH AS THE RIGHT TO A JURY TRIAL AND THE RIGHT TO BRING A CLASS ACTION LAWSUIT.
TABLE OF CONTENTS
Accuracy and appearance of site information
Personal Information; User Accounts.
Disclaimers of warranties
Limitation of liability
User participation and submissions
Copyright complaints and copyright agent
Links to third party web sites
Links to RC820 web site
International and export issues
Errors, completeness and modifications
Forward looking statements
Mutual arbitration agreement
Right to terminate
Product Description, Pricing, & Availability
Product Orders; Confirmations; Rejections or Cancellations
Price, Taxes and Shipping Charges
Returns and Refunds
Compliance with Laws
Notice for California Residents
Legal Notice for New Jersey Residents
1. Intellectual Property
You should assume that everything you see or read at this Site is protected by copyright unless otherwise noted and that you may not use any of these materials on the Site except as provided in these Terms and Conditions. The Site and any necessary software used in connection with the Site, the collection, compilation, assembly and arrangement of all images, "look and feel", photography, graphics, artwork, text and other information and material found on the Site, all Marks (defined below) and other intellectual property relating thereto and all information and data collected through the Site are owned by or is licensed by RC820 or its affiliated companies, suppliers, or partners and contains proprietary information that is protected by all applicable intellectual property laws on a world-wide basis.
RC820 grants you a limited license to make personal use of the Site. This license grant does not include: (a) any resale or commercial use of the Site; (b) the collection and use of any product listings or descriptions; (c) making derivative uses of the Site; or (d) use of any data mining, robots, or similar data gathering and extraction methods on the Site. Any unauthorized use of the Site will terminate the permission or license granted by these Terms and Conditions and may violate copyright laws, trademark laws (including trade dress), and communications regulations and statutes. All violators will be prosecuted to the fullest extent of the law.
The Company name, the term RC820, the Company logo and all related names, logos, product and service names, designs and slogans, whether registered or unregistered (collectively “Marks”) are trademarks of the Company or its subsidiaries, affiliates or licensors. You must not use or display such Marks without the prior written permission of the Company. All other names, brands and marks are used for identification purposes only and are the trademarks of their respective owners.
2. Accuracy and Appearance of Site Information
Reasonable care has been taken to ensure that all information and materials on the Site are true and correct. The information and materials on the Site are for educational and informational purposes only. The Site may unintentionally contain inaccurate information, whether due to the age of information, error or omission. Product specifications and colors on the Site are subject to change without notice. RC820 makes no warranty as to the reliability, accuracy, timeliness, usefulness, or completeness of any such information or materials.
We attempt to display the color or products on the Site in an accurate manner. Colors shown are indicative only and may vary from the actual product color due to the variances in desktop screens. However, because your monitor's display may vary the colors shown, we cannot guarantee that your monitor will accurately depict the actual color of the Products.
3. User Requirements
You will use the Site only for purposes of obtaining information about the Company’s products or services, communicating with the Company about its products or services, purchasing products or services from the Company and other purposes for which the Site is intended. You will NOT use the Site to do any of the following:
Violate these Terms and Conditions or the copyright, trademark, trade secret, privacy, or other rights of any third party;
Use the Site for any purpose or in any manner that is in violation of local, state, national, or international law;
Upload, post, email, hack, or otherwise send or transmit any material to the Site that is offensive or contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware, equipment, or Site content associated with the Site;
“Scrape”, “frame” or “mirror’ any parts of the Site without the Company’s written permission;
Use the Site for the purpose of exploiting, harming, or attempting to exploit or harm, minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise;
Publish, post, upload, distribute or disseminate any profane, defamatory, false, misleading, fraudulent, threatening, obscene, or unlawful topics, names, materials or information, or any materials, information or content that involve the sale of counterfeit or stolen items;
Advertise or offer to sell any goods or services for any commercial purpose or solicit employment or contract work;
Solicit, advertise for, or contact in any form users for employment, contracting, or sales of products or services through the Site without express written permission from us;
Post the same note repeatedly (referred to as 'spamming'); or
Use the Site in any other way that, in Company's sole discretion is injurious to Company, third parties, or otherwise objectionable.
RC820 may send you confirmation and other transactional emails regarding the Site. RC820 may also send you emails about products or services that we think might interest you ("Marketing Emails"). You can unsubscribe from Marketing Emails at any time by clicking unsubscribe in RC820’s email communications.
5. SMS Messages
RC820 will only send you SMS messages when you choose to opt-in to RC820’s SMS text message service with communications about RC820’s products and services. We will send you a message to confirm your signup. You will receive 1 message per request. Text JOIN to 33433 to receive text message notifications with product support, rebate offers and news. Text "HELP" for assistance. Text "STOP" to cancel. After you send the message "STOP" to RC820, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time and we will start sending messages to you again.
By providing your telephone number, opting in to the text message service, or texting to RC820’s short code, you represent and warrant that the telephone number you provided or used is your telephone number and that you are the named customer on that telephone number account.
Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. Operating Instructions
The Operating Instructions available on this Site are provided as a convenience to you only. You are not authorized to download the Manuals except for personal use in connection with equipment or engines you own or operate. You are responsible for entering the correct equipment model number or engine model, and type to retrieve the correct Operating Instructions. RC820 is not responsible for any damages resulting from the use of an incorrect Operating Instructions or an Operating Instruction obtained from the Site, or resulting from your negligent acts or omissions when using such Operating Instructions.
7. Personal Information; User Accounts
Account, Password and Security. You are the sole authorized user of your account. You are responsible for maintaining the confidentiality of any username, password and account provided by you or us for accessing the Site. You are solely and fully responsible for all activities that occur using your password or account. RC820 has no control over the use of your account by you or third parties and expressly disclaims any liability resulting from such unauthorized use. Should you suspect that any unauthorized party may be using your password or account or you suspect any other breach of security, you must contact us immediately. Nothing in this section shall affect RC820 rights to limit or terminate the use of the Site, as provided below in Section 20.
Proof of Identity. You will provide us with such proof of identity as we may reasonably request from time to time.
Internet Access. You are responsible for obtaining any internet access services, mobile data, or any other device or services needed to access the Site or use the materials at your own expense.
8. Disclaimers of Warranties
THIS SITE IS MADE AVAILABLE "AS IS" WITH NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. RC820 UPDATES THE INFORMATION AT THE SITE PERIODICALLY, BUT IT MAKES NO WARRANTY OR REPRESENTATION AS TO THE ACCURACY OF THAT INFORMATION AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE INFORMATION AT THE SITE. RC820 DOES NOT WARRANT THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.YOU ARE RESPONSIBLE FOR IMPLEMENTING SUFFICIENT PROCEDURES AND CHECKPOINTS TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR ANTI-VIRUS PROTECTION AND DATA PROTECTION, AND FOR MAINTAINING A MEANS EXTERNAL TO OUR SITE FOR ANY RECONSTRUCTION OF ANY LOST DATA.
RC820 DOES NOT WARRANT THAT YOUR USE OF THIS SITE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE.
9. Limitation of Liability
IN NO EVENT SHALL RC820, ITS AFFILIATES, SUCCESSORS OR ASSIGNS, ITS SUPPLIERS, DISTRIBUTORS OR DEALERS OR OTHER THIRD PARTIES MENTIONED AT THIS SITE OR ANY OF THEIR RESPECTIVE OFFICERS, EMPLOYEES, AGENTS, MANDATORIES OR OTHER REPRESENTATIVES BE LIABLE FOR ANY DAMAGES (INCLUDING WITHOUT LIMITATION INCIDENTAL, INDIRECT, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES AND THOSE RESULTING FROM LOST PROFITS, LOST DATA, LOST REVENUES OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS SITE, ANY THIRD PARTY SITES LINKED TO THIS SITE, OR THE MATERIALS OR INFORMATION CONTAINED AT ANY SUCH SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT RC820 IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IF YOUR USE OF THE SITE RESULTS IN THE NEED TO SERVICE, REPAIR OR CORRECT EQUIPMENT OR DATA, YOU ASSUME ALL COSTS OF SUCH ACTIVITIES. RC820 ANY LIABILITY TO YOU RELATED TO THE INFORMATION YOU FIND ON THE SITE.
BY USING THE SITE, YOU AGREE THAT THE EXCLUSIONS AND LIMITATIONS OF LIABILITY SET OUT IN THESE TERMS AND CONDITIONS ARE REASONABLE. IF YOU DO NOT BELIEVE THEY ARE REASONABLE, YOU MUST NOT USE THE SITE.
APPLICABLE LAW IN CERTAIN JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE LIMITATION OR EXCLUSIONS SET FORTH IN THESE TERMS AND CONDITIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, COMPANY'S LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED UNDER THAT APPLICABLE LAW.
10. User Participation and Submissions
This Site may contain an active forum where you may post content (“Your Content”). Your Content is not endorsed in any way by RC820. RC820 is not in any manner responsible for Your Content. RC820 reserves the right to block or remove Your Content or User Comments for any reason at any time.
Users should not send any confidential or proprietary information or materials to RC820 through this Site. Any communication or material you transmit through this Site or post to this Site will be treated as non-confidential and non-proprietary and may be made public. RC820 has no obligation to respond to your communications or Your Content.
You are solely responsible for Your Content, and RC820 is merely a passive conduit for your online distribution and publication of Your Content. You hereby represent and warrant that Your Content; (a) will comply at all times with these Terms and Conditions, including but not limited to Section 3 (User Requirements) above; and (b) will not create liability for us or cause us to lose (in whole or in part) the services of RC820’s customers, partners, or suppliers.
You hereby grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display, and distribute all of Your Content, including but not limited to all images, videos, pictures, musical works, audio and text included in such postings in any and all media, including, without limitation, social media, printed publications, presentations, promotional materials, or web sites, in connection with and/or as part of our business, including in connection with and/or in any advertising in perpetuity throughout the world as RC820 in its sole discretion sees fit without further consent or payment. RC820 has all right, title, and interest in any and all results and proceeds from such use of Your Content. RC820 has the right to transfer the aforementioned rights to use Your Content to any third party, including, but not limited to, any of its subsidiaries or affiliated companies. RC820 may alter, adapt, or edit Your Content and any further material created under these Terms and Conditions, and market and exploit it entirely at RC820’s sole discretion. RC820 is not obliged to make any use of Your Content or exercise any of the rights granted by these Terms and Conditions.
RC820 does not accept or consider any unsolicited ideas or materials for products or services, or improvements to our products or services. Therefore, do not send such unsolicited ideas or materials for products or improvements to our products or services to RC820 (even within Your Content), in any form and by any means. RC820 does not assume any liability for the receipt of such unsolicited ideas or materials.
You understand that RC820 may be working on the same or a similar idea or concept to any ideas, expression of ideas or other materials you submit within Your Content, that RC820 may already know of such an idea or concept from other sources, or that RC820 may simply wish to develop this (or a similar idea) on its own or it may have taken/will take some other action. Do not submit Content to this website that you believe contains your intellectual property rights.
11. Copyright Complaints and Copyright Agent
If you believe that a posting on the Site violates your copyright or other rights, please submit a claim of infringement to RC820 in a written complaint that complies with the requirements below and deliver to our designated agent to receive notification of claimed infringement at:
By mail: RC820 Attn: IP Counsel PSC 313 BOX 1486 APO, AP 96260
Any written notice regarding any defamatory or infringing activity, whether of a copyright, patent, trademark, or other proprietary right must include the following information: (a) A physical or electronic signature of a person authorized to act on behalf of (1) the owner of an exclusive right that is allegedly infringed or (2) the person defamed; (b) Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site. Similarly, for materials that are defamatory or infringe patent, trademark, or other proprietary rights of a third party, please submit a list of such materials; (c) Identification of the material that is claimed to be infringing, to be the subject of infringing activity, or that is claimed to be defamatory and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material; (d) Information reasonably sufficient to permit us to contact you, such as your address, telephone number, and/or electronic mail address; (e) A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright or other proprietary right owner, its agent, or the law; (f) A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner; and (g) A physical or electronic signature of a person authorized to act on behalf of the owner of the intellectual property rights that are allegedly being infringed or of the person who has allegedly been defamed.For more details on the information required for valid notification, see 17 U.S.C. 512(c) (3).You should be aware that, under the Act, claimants who make misrepresentations concerning copyright infringement may be liable for damages incurred as a result of the removal or blocking of the material, court costs, and attorneys’ fees.
RC820 will respond to such written notices in its sole discretion.
12. Links to Third Party Web Sites
This Site may contain links (such as hyperlinks) from the Site to, and plug-ins from, sites or applications owned, operated or controlled by third parties (collectively, "Third-Party Sites") as a convenience to you, but RC820 makes no representations whatsoever about those Third Party Sites. Any links or plug-ins to a Third Party Site does not imply that RC820 is affiliated with or connected to the Third Party Site. RC820 makes no warranties regarding the content or activities of the Third Party Site. YOU ACCESS THIRD-PARTY SITES AT YOUR OWN RISK. RC820 EXPRESSLY DISCLAIMS ANY LIABILITY ARISING IN CONNECTION WITH YOUR ACCESS, USE AND/OR VIEWING OF ANY THIRD-PARTY SITES, AND YOU HEREBY AGREE TO HOLD RC820 HARMLESS FROM ANY LIABILITY THAT MAY RESULT FROM THIRD-PARTY SITES.
13. Links to RC820 Web Site
You may create links to the RC820 Site, provided you do so in accordance with the following terms:
The linking site may not create a browser or boarder environment or use any other techniques that alters in any way the appearance of this Site.
The linking site may not misrepresent RC820's relationship with the linking site.
The linking site may not imply that RC820 endorses the linking site or the linking site's products or services.
The linking site may not use any logo or mark of RC820 without permission.
The linking site may not present false or misleading information about RC820.
The linking site may not contain unlawful, offensive, abusive, pornographic or obscene material.
As a condition of linking to this Site, you agree that RC820 may terminate permission to link to this Site at any time. You also agree to immediately remove all links to this Site if asked to do so.
14. International and Export Issues
This Site is administered by RC820 based in Milwaukee, Wisconsin, U.S.A. RC820 makes no representation that the information and materials at this Site are appropriate or available for use outside the United States, and accessing the Site from territories where use of such information or materials is illegal is prohibited.
You may not use, export or re-export the materials at this Site or any copy or adaptations in violation of any applicable law or regulation including without limitation U.S. export laws and applicable regulations. If you access this Site from outside the United States, such access is on your own initiative and you are responsible for compliance with applicable country and local laws.
15. Errors, Completeness and Modifications
This Site may contain errors or inaccuracies and may not be complete or current. RC820 may fix the errors or update the Site at any time without prior notice, but RC820 is under no obligation to update the Site or correct any errors. RC820 may suspend or discontinue the Site or modify or remove materials from the Site at any time without prior notice.
16. Forward Looking Statements
This Site may contain forward looking statements that might be based on assumptions concerning RC820’s operations, prospects or future results. These forward looking statements are subject to risks and uncertainties, and certain factors may cause actual results to differ materially from the forward looking statements. These factors are discussed in RC820’s filings with the Securities & Exchange Commission.
17. Governing Law
Except for the Arbitration Agreement in Section 17, which is governed by the Federal Arbitration Act, these Terms and Conditions are governed by the laws of the State of Wisconsin, U.S.A. without giving effect to any principles of conflict of laws.
18. Mutual Arbitration Agreement
Covered Claims. YOU AND RC820 MUTUALLY AGREE THAT ALL CLAIMS OR DISPUTES, PAST, PRESENT, OR FUTURE, THAT YOU MAY HAVE AGAINST RC820 OR THAT RC820 MAY HAVE AGAINST YOU, INCLUDING ANY CLAIM OR DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS AND CONDITIONS OR A VIOLATION OF THESE TERMS AND CONDITIONS, UNLESS SPECIFICALLY EXCLUDED BELOW, SHALL BE DECIDED BY AN ARBITRATOR THROUGH ARBITRATION AND NOT BY A JUDGE OR JURY OR ANY OTHER ADJUDICATORY PROCEEDING (“Arbitration Agreement”). However, the only claims and disputes subject to arbitration are those that, in the absence of this Arbitration Agreement, could be brought under applicable law.
Authority. The arbitrator, and not any federal, state, or local court or agency, shall have the exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability or formation of the Arbitration Agreement. The preceding sentence shall not apply to the Class Action Waiver described in Section 17(e) below. Regardless of anything else in these Terms and Conditions and/or the American Arbitration Association (“AAA”) rules or procedures, any dispute relating to the interpretation, applicability, enforceability or formation of the Class Action Waiver may only be determined by a court and not an arbitrator.
Governing Law. This Arbitration Agreement and this Section 17 are governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.) (“FAA”).
Excluded Claims and Disputes. You and RC820 agree that the following claims or disputes are excluded from and not covered by this Arbitration Agreement: (1) any claim or dispute seeking to enforce or protect, or concerning the validity of, any of your or RC820’s intellectual property rights; (2) individual claims brought in small claims court; (3) any claim that an applicable federal statute expressly states cannot be arbitrated; and (4) any claim for injunctive relief. Additionally, nothing in this Arbitration Agreement prevents making a report to or filing a claim or charge with a government agency. WAIVER OF RIGHT TO BE A PLAINTIFF OR CLASS MEMBER IN A CLASS ACTION. The parties agree to bring any claim or dispute in arbitration on an individual basis only, and not as a class or collective action, and there will be no right or authority for any claim or dispute to be brought, heard or arbitrated as a class or collective action ("Class Action Waiver").
Rules/Standards Governing Proceeding. The arbitration will be conducted before a single arbitrator under the Commercial Arbitration Rules (the "AAA Rules") of the AAA and, where appropriate, the AAA's Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules"), both of which are available at the AAA website (www.adr.org).
A party who wishes to arbitrate a claim or dispute covered by this Arbitration Agreement must initiate an arbitration proceeding no later than the expiration of the statute of limitations that applicable law prescribes for the claim asserted. The arbitrator shall apply the statute of limitations that would have applied if the claim or dispute had been brought in court. The arbitrator may award any remedy to which a party is entitled under applicable law and these Terms and Conditions, but remedies shall be limited to those that would be available to a party in his or her individual capacity. No remedies that otherwise would be available under applicable law will be forfeited. The arbitrator shall apply the substantive federal, state, or local law applicable to the claims asserted. The arbitrator is without authority to apply any different substantive law. The parties have the right to conduct adequate civil discovery and present witnesses and evidence as needed to present their cases and defenses, and any dispute in this regard shall be decided by the arbitrator. The arbitration proceeding shall take place in the city or county where you reside unless each party agrees otherwise. A court of competent jurisdiction shall have the authority to enter judgment upon the arbitrator's decision/award.
The fees for administering the arbitration and your share of arbitrator compensation will be governed by the AAA Rules (and, where appropriate, limited by the AAA Consumer Rules).In all cases where required by law, RC820 will pay the arbitrator's fees and the fee for administering the arbitration. If under applicable law RC820 is not required to pay all of the arbitrator's and/or arbitration fees, such fee(s) will be apportioned in accordance with applicable law and the AAA Rules and/or AAA Consumer Rules, and any disputes in that regard will be resolved by the arbitrator. Parties are responsible for their own attorney’s fees, subject to any remedies to which that party may later be entitled under applicable law.
You agree to defend, indemnify and hold harmless RC820; its subsidiaries, affiliates, distributors, dealers and licensors; and their respective officers, directors, employees, contractors, agents, licensors and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) resulting from, directly or indirectly: (a) your use of or inability to use the Site; (b) your violation of these Terms and Conditions, (c) your violation of any applicable law or regulation; d) your violation of the rights of another; or (e) Your Content. RC820 reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to your indemnification. You will not, in any event, settle any such claim or matter without the prior written consent of RC820.
20. Right to Terminate
We reserve the right to block, deny or terminate your access to or use of the Site without notice, at any time for any reason. We may decide to cease operating the Site at any time in our sole discretion.
21. General Provisions.
No agency, partnership, joint venture, employer-employee, or franchiser-franchisee relationship is intended or created by these Terms and Conditions. A failure by us to enforce any provision(s) of these Terms and Conditions will not be construed as a waiver of any provision or right.
These Terms and Conditions constitute the entire agreement between you and RC820 with respect to its subject matter. If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will be enforced to the fullest extent possible, and the remaining provisions will remain in full force and effect, except where prohibited by applicable state law.
You agree that, except as otherwise expressly provided in these Terms and Conditions, there shall be no third-party beneficiaries to these Terms and Conditions. All notices provided by a party in connection with these Terms and Conditions will be deemed given as of the day they are received either by email, messenger, delivery service, or in the U.S. Mail, postage prepaid, certified or registered, return receipt requested, and addressed as follows: Your address for such notices is your email address and/or physical address that you have provided to RC820. RC820’s address for such notices is RC820 Attn: Owner, PSC 313 Box 1486, APO, AP 96260. The captions in these Terms and Conditions are solely for convenience and shall not affect the interpretation of these Terms and Conditions. These Terms and Conditions shall not be modified except in writing signed by both parties or by means of a new posting by RC820, as described below. These Terms and Conditions shall be interpreted as if jointly drafted by the parties. RC820 shall have no liability to you for any failure or delay in performing its obligations in these Terms and Conditions where such failure or delay is caused by an event or circumstance beyond RC820’s reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion, acts of terrorism or accident.
22. Product Descriptions, Pricing and Availability
RC820 makes available listings, descriptions, images, features, specifications and prices regarding the products and services we offer for sale on the Site (“Products”). Certain weights, measures, and other descriptions of the Products on the Site are approximate and are provided for convenience only. The inclusion of any Products on the Site does not imply or warrant that these Products will be available upon time of order or available at the previously listed price.
All prices posted on this Site are subject to change without notice. We are not responsible for pricing, typographical, or other errors in any offer by us and we reserve the right to cancel any orders arising from such errors.
Online prices may vary between pricing in retail stores and the Sites.
Always read labels, warnings, directions, and other information provided with the Product before using the Product.
23. Product Orders; Confirmations; Rejections or Cancellations
You may place an order for a Product shown on our Site by using our shopping cart. When you place an order using our shopping cart, we will confirm product pricing and availability. If you are using a promotional code, you must enter that code at checkout in the designated 'Promo Code' field to redeem the promotion.
If the Product is available when you place your order, we will send you an email confirming receipt of your order. The order confirmation shall include the price and shipping information.
Your receipt of an order confirmation from us is not an acceptance of your order. RC820 reserves the right after receipt of your order to accept or decline your order for any reason.
If we reject or cancel your order, we will attempt to notify you using the e-mail address you have provided with the order. We generally do not charge your credit/debit card or debit your bank account if we reject an order. However if we have processed a payment, we will process a refund if a charge has been made against your card or your bank account. Individual bank policies will control when this amount is credited to your account.
We reserve the right, with or without prior notice, to do any one or more of the following: (i) limit the available quantity of or discontinue any Product; (ii) impose conditions on the honoring of any promotional code, or other similar promotion; (iii) bar any user from making or completing any or all on-line purchases; and (iv) refuse to provide any user with any Product.
24. Price, Taxes and Shipping Charges
By confirming your purchase at the end of the checkout process, you agree to accept and pay for the Products at the price listed when you place the order. You must pay for Products in U.S. Dollars using one of the payment methods provided on this Site. We must receive payment before our acceptance or shipment of an order.
Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your Product total and will be itemized in your shopping cart and in your order confirmation email. Generally, you will not be charged for your order until the order ships.
25. Payment Methods
You must pay for the Products offered on the Site using one of the payment methods made available to you. We accept Visa, American Express, Mastercard and Discover for all purchases.
You will be required to supply certain personal information relevant to your purchase, including without limitation your name, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. By submitting such personal information, you grant us or the third party collecting that information on our behalf the right to provide such information to third parties for purposes of facilitating the completion of transactions initiated by you or on your behalf. Verification of information may be required prior to the acknowledgment or completion of any purchase.
You represent and warrant that: (i) the payment information you provide to us is true, correct, and complete, (ii) you are duly authorized to use such payment method for the purchase, (iii) your bank or credit card company will honor charges incurred by you and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.
If you provide untruthful or inaccurate information, you have violated these Terms and Conditions and we may cancel your order.
We do not generally charge your credit card or debit card until we either ship the order to you or confirm availability. However, we may pre-authorize your order amount with your credit/debit card issuer at the time you place the order, which may have an effect on your available credit.
When you pay by check, you authorize RC820 or its check processing designee(s) to use information on your check to make a one-time electronic debit from your account at the financial institution indicated on your check. This electronic debit will be for the amount of your check; no additional amount will be added to this amount. If we cannot collect your electronic payment, we will issue a draft against your account. If you do not have sufficient funds in your account, a fee of $25 will be debited electronically from your account.
Please contact our Customer Service Department if you want to learn about other payment options.
When you place an order, we will provide you with alternative shipping options upon your request. We will ship using the method you have requested, if available to us. You are responsible to pay shipping and handling costs at the time of placement of your orders.
Title and risk of loss for the Products you order pass to you upon delivery of the products to the shipment carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. Estimated delivery times are determined based on the method of shipping chosen when Products are purchased and the destination of the Products. We are not liable for any delays in shipment.
We will ship your Products to an address designated by you, if applicable, so long as such address is complete and complies with the shipping restrictions. We limit the delivery of the Products outside the US. If we cannot ship the Products, we will refund the entire amount you tendered including any shipping, handling, insurance, or other costs.
27. Shipping Delays
Initial Delay. If we learn after we receive your order that we cannot ship within the time we stated in your order confirmation or within 30 days of receipt of the order, we will ask your permission for a revised shipment date. In that request, we will provide you a definite revised shipment date or state that we are unable to provide a definite revised shipment date. If you do not want to wait, you can cancel your order by emailing RC820 at firstname.lastname@example.org Upon cancellation, you will receive a full and prompt refund. If we do not hear from you before we ship the Product by the revised shipment date, we will assume that you have agreed to this shipment delay.
Second Delay. If our delay for a new definite shipment date is for more than 30 days past the original delivery date or we do not know the date we will be able to ship, we will explain the nature of the backorder problem. If you do not want to wait, you may cancel your order and receive a prompt refund by emailing us. If we do not hear from you and we have not shipped by 30 days later than the original delivery date, your order will be cancelled automatically and your money will be refunded. If you do not want your order automatically cancelled 30 days later than the original anticipated delivery date, you may request that we keep your order and fill it later. If you do request that we keep your order and fill it later, you still have the right to cancel the order at any time before we ship it to you. You may use our toll-free Customer Service number or our website either to request that we fill your order later or to cancel it.
Extended Delays. If we still cannot ship the Product by the definite revised shipment date in our most recent delay option notice, we will seek your consent to a further delay and offer you a renewed delay option notice. In that notice we will provide a new definite shipment date or, if unknown, a statement that we are unable to provide any definite shipment date. We will tell you that if you choose not to wait, you can cancel immediately and obtain a full and prompt refund. Unless we receive notice that you agree to wait beyond the most recent definite revised shipment date and you have not shipped by then, your order will automatically be cancelled and a prompt refund will be provided. We will provide you the means to cancel, by providing a postage prepaid reply card, toll-free telephone number, or website. If we cannot provide a new definite revised shipment date, we will advise you of the reason for the delay, and if you agree to the indefinite delay, you may cancel the order any time until you ship. We will refund you within seven working days after the order is cancelled. You will be credited back to the same payment method used to make the original purchase on the Site.
Failure to Receive Shipment. In the unlikely event that your order never arrives, we must receive notification of lost items via e-mail and/or phone within sixty (60) days of receipt of the shipping confirmation e-mail. We will arrange for shipment of the Product to you.
28. Product Warranties
All products sold on the Site which are manufactured by RC820 are subject to RC820's Product Warranty.
29. Returns and Refunds
Except for any Product designated on the Site as non-returnable or as otherwise provided in a Product Warranty, we will accept a return of the Product for a refund of your purchase price, less the original shipping and handling costs, provided such return is made within thirty days of shipment and provided such products are returned in their original condition. To return products, you email our Returns Department at to obtain a Return Merchandise Authorization ("RMA") number before returning your Product. We will not accept a return without an RMA number. You are responsible for all shipping and handling charges on returned items. You bear the risk of loss during shipment of returned Products. We recommend that you fully insure your return shipment against loss or damage and that you use a shipper that can provide you with proof of delivery for your protection.
30. Compliance with Laws
It is your responsibility to be aware of an obey all applicable local, state, federal, and international laws related to the purchase, receipt, possession, use, and sale of any Product purchased from this Site. By placing an order, you represent you will use the Products in a safe and lawful manner.
RC820 or our agents may call or text by telephone regarding your account or your orders. You agree that we may place such calls or texts using an automatic dialing/announcing device. You agree that we may make such calls or texts to a mobile telephone or other similar device. You agree that we may, for training purposes or to evaluate the quality of our service, listen to and record phone conversations you have with us.
33. Notice for California Residents
Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding the Site, please contact us.
34. Legal Notice For New Jersey Residents
The New Jersey Truth-in-Consumer Contract, Warranty and Notice ACT (“TCCWNA”) places limitations on what the provisions of certain written contracts, such as contracts which include any provision that violates any clearly established legal right of a consumer, or responsibility of a seller, as established by state or federal law. Under the TCCWNA, no consumer contract may state that any of its provisions are or may be void, unenforceable or inapplicable in some jurisdictions without specifying which provisions are or are not void, unenforceable or inapplicable in New Jersey. The following provisions of these Terms and Conditions shall not be applicable to New Jersey residents: (1) in the Disclaimer of Warranties and Limitation of Liability section, (a) the provision concerning limiting our liability for any loss or damage is not applicable to New Jersey residents to the extent we were negligent or have breached our obligation to you, and (b) the provision concerning the exclusion or limitation of certain damages is not applicable to New Jersey residents with respect to punitive damages, loss of data and loss of or damage to property; (2) in the Indemnification section, the provision concerning the indemnification by you is not applicable to New Jersey residents unless you were negligent or have breached these Terms and Conditions; and (3) in the Arbitration section, the provision concerning the exclusion or limitation of certain damages is not applicable to New Jersey residents with respect to punitive damages, loss of data, and loss of or damage to property.
RC820 reserves the right to modify these Terms and Conditions at any time. You should review these Terms and Conditions and those elsewhere on RC820’s site often since they are binding upon you, may be modified periodically, and may be superseded by specific terms elsewhere on RC820’s site. Your continued use of the Site following the posting of revised Terms and Conditions means that you accept and consent to the changes.